A high frame rate, which is measured in frames per second (FPS), is a direct trade off to video quality. Therefore the faster (higher) the frame rate, the poorer (lower) the available camera resolutions–unless you spend top dollar on a more powerful camera. If you are not seeing the resolution that you previously seen or if the viewing frame size is incorrect, you can change this in the Ninox settings in Hardware Setup or in the Edit Configuration button in the Home tab. In the setup menu, drop the frame rate and more resolution options will become available. For more information on camera setup, refer to Section 2 of the myoVIDEO Software User Guide, pages 5-13.