Battery Replacement

For returning an item to Noraxon, please use UPS, FedEx, DHL, or EMS (US Postal Service) and not a freight-forwarder. Using a freight-forwarder incurs additional brokerage fees, which Noraxon gets billed for directly. If a package is shipped to Noraxon via a carrier other than the ones listed above, it may be refused.

Also, Noraxon’s position is that this return shipment is not a sale – it is for a repair, replacement, or for returning equipment. Listing a Customs or Insurance value of $5,000.00 USD or more will result in a delay at United States Customs.

Select your sensor type for pricing

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RETURN TO CUSTOMER SHIPPING INSTRUCTIONS


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SHIPMENT INSTRUCTIONS
Uncovered Costs: I understand that any additional inspection or testing required for out-of-warranty equipment NOT covered under the battery replacement service will incur a $200 minimum testing/repair fee that may or may not include replacement parts and significant repairs. A Noraxon Support representative will reach out to you following our inspection for approval on any needed repairs that exceed the $200 minimum.